Refund Policy
Last Updated Feb 10, 2026
We totally get that sometimes things don’t go as planned, & you might need to cancel or ask for a refund. No worries, we’ve got you covered with our easy & simple policy for different types of services.
Digital Products
We offer a 14-day refund window for all our digital products (Funnels, Websites, Designs, eBooks, Canva Templates, etc.).
However, since these are digital “goodies” delivered instantly, there’s a small catch… the 14-day refund right is waived once you have accessed or started the download of the product.
In short: if you haven’t touched the download button yet, you’ve got 14 days to change your mind. Once you’ve hit that download button and the product is yours to keep, we cannot offer a refund. So, before you go all download-happy, make sure you’re really into it!
If you haven’t downloaded the files and want a refund within those 14 days, or if you run into any issues, just reach out to us at [email protected] and we’ll be happy to help.
Please make sure you fully read the product description, check the FAQs, and watch the demo before purchasing to ensure it’s the perfect fit for your business.
Website Design & Other Services
Now, let’s talk about the other stuff we can do together like website design, graphic design, content creation, SEO, & other digital marketing stuff. We totally put our heart & soul into making your online presence shine, but hey, life happens!
Cancellation
If you need to cancel a project before we’ve started, just shoot us a quick message at [email protected]. Depending on how much prep work we’ve done, we might need to keep a small fee to cover the time & effort we’ve already put in. But don’t worry, we’ll be super fair about it!
Refunds
Alright, so say we’ve already dived into the project & then you decide to pull the plug. In that case, we’ll have to see where things are at & how much awesomeness we’ve cooked up.
Refunds might not stretch to cover every bit of hard work & hustle we’ve poured in, particularly if we’ve gone all-out for some serious hours. But again, we’re all about being fair & finding a solution that works for everyone.
Response Time
Got questions or need help? We’re all ears! We’ll make sure to get back to your queries within 24 hours. Just hang tight & give us a bit of patience, & we’ll be right there to assist you. ❤️